Policies

Shipping 

All orders are shipped out only on Saturdays. 

Refunds & Returns 

Due to the specific nature of our product, No Release is designed for application to intimate areas. For hygiene and safety reasons, we do not accept returns or issue refunds once the product has been opened or purchased. This policy ensures that every customer receives a brand-new item, free from any risk of contamination.

We are committed to quality, so if you experience any issues related to the product’s performance, defect, or damage during shipping, please contact our customer service at hello@skrayspray.com within 7 days of delivery. To help us assess your case, we may request photo or video evidence of the product. This helps us ensure fair evaluation while protecting the integrity of our service. Please note that we will never ask for or accept any material that compromises your privacy.

Please do not hesitate to ask any questions.